Privacy Policy
This Privacy Policy explains how LENIVIN AI L.L.C-FZ ("we", "us", "our") collects, uses and protects personal data when you use Hookni: the Telegram bot @montazherbot, its mini app (https://app.montazhai.ru/) and the website https://hookni.com/. We process personal data in line with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the UK GDPR and the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
1. Who is responsible for your data
The controller of your personal data is LENIVIN AI L.L.C-FZ, Meydan Free Zone, Dubai, UAE, License No. 2646817.01, registered address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E., 121602. For any privacy question or request, write to support@hookni.com.
2. What data we collect
Account data
- your Telegram user ID, username, first and last name and language, as Telegram provides them to the bot;
- your editing settings (font, colours, caption size and position and other options) and your credit balance.
Your content
- the videos and audio you send, including the faces and voices they contain;
- speech transcripts, captions and other data generated from them;
- the finished videos.
Messages
- messages you send to the bot and to our support, and our replies.
Payment data
- your purchase history: date, amount, pack, payment ID, and the credits added or spent;
- your e-mail address, if you provide it for a payment or a receipt.
We never receive or store your full card details: card payments are handled by Stripe.
Usage and technical data
- your actions in the bot and the mini app, such as opening the payment screen or choosing a pack, which we use for service statistics;
- technical logs: dates and times of requests, errors and processing details;
- when you visit https://hookni.com/: your IP address, the page requested, the date and time and your browser type, recorded in our web server logs.
We do not ask for special categories of data, such as information about health, religion or political views. Please do not include such information in your content unless it is necessary.
Face detection. To place captions and plan camera moves, the Service automatically detects where a face is in the frame. It does not recognise who the person is, does not compare faces and does not create biometric templates.
3. How we use your data and why
| Purpose | Data | Legal basis |
|---|---|---|
| Providing the Service: processing your videos, delivering results, managing credits | Account data, your content, messages | Performance of our contract with you |
| Payments, accounting, refunds and taxes | Payment data, account data | Contract; legal obligation |
| Customer support | Messages, account data | Contract; legitimate interests |
| Security and prevention of abuse, such as fraud or misuse of the free trial | Account, usage and technical data | Legitimate interests |
| Service statistics and improving the Service | Usage and technical data | Legitimate interests |
| News and offers from the bot | Account data | Legitimate interests, or consent where the law requires it |
We do not sell your personal data. We do not use your content for advertising, in our portfolio or to train AI models without your separate, explicit permission.
4. Who we share data with
We share personal data only with providers that help us run the Service, and only to the extent each of them needs:
- Hosting: netcup GmbH (Germany) — servers located in Vienna, Austria (EU);
- Messaging platform: Telegram — the messenger through which the service works;
- Payments: Stripe — card payments; Telegram — payments in Telegram Stars;
- AI text processing: Anthropic PBC (USA) — analysis of video transcripts to make editing decisions;
- Speech recognition and images: OpenAI, L.L.C. (USA) — speech recognition and image generation.
In practice: to recognise speech, the audio track of your video is sent to OpenAI; to choose cuts, captions and titles, the text transcript is sent to Anthropic; to generate images, a short text description based on your video is sent to OpenAI. Your e-mail address and payment details are not shared with AI providers.
Our providers process data on our instructions and are bound by confidentiality and security obligations. Telegram and Stripe also process some data as independent controllers under their own privacy policies, for example when you use Telegram or enter card details on Stripe's payment page.
We may also disclose data where the law requires it, for example at the lawful request of public authorities, or to a successor if our business is reorganised or sold, in which case this Policy continues to apply.
5. International transfers
We are based in the United Arab Emirates, our servers are located in the EU (Austria), and some of our providers process data in the USA and other countries. When personal data protected by the GDPR or the UK GDPR is transferred to a country without an adequacy decision, we rely on the European Commission's Standard Contractual Clauses (and the UK addendum to them) or other lawful safeguards where applicable. You can ask us for more information about these safeguards at support@hookni.com.
6. How long we keep data
- Videos and finished results: deleted automatically 30 days after processing.
- Account data, settings and messages: for as long as your account is active. We delete them on request, unless we must keep certain data for the reasons below.
- Payment records: for as long as accounting and tax laws require.
- Technical logs: for a limited period needed for security, troubleshooting and resolving disputes.
7. Your rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you;
- correct inaccurate data;
- have your data deleted;
- restrict or object to processing, including processing based on our legitimate interests;
- receive your data in a portable format;
- withdraw your consent at any time, where processing is based on consent;
- lodge a complaint with a data protection authority — in the EU or the UK, the authority of your country; in the UAE, the UAE Data Office.
To exercise your rights, write to support@hookni.com and include your Telegram username, so that we can find your account and confirm that the request comes from you. We reply within a reasonable time and in any case within 30 days.
8. Messages from the bot
The bot sends service messages about your videos, payments and balance. From time to time it may also send news about the Service and offers. If you do not want to receive news and offers, write to support@hookni.com — this does not affect your use of the Service.
9. Website, cookies and local storage
The website https://hookni.com/ does not use cookies, analytics, advertising pixels or other trackers, and it loads fonts and other resources only from our own domain. If you switch the colour theme, your choice is saved in your browser's local storage and is not sent to us. Our web server keeps technical logs of requests, as described in section 2.
10. Security
We protect personal data with organisational and technical measures, including access control, encrypted connections, backups, logging and deletion of data when its retention period ends. No system is completely secure, but we work to prevent unauthorised access, loss and misuse of data, and we notify you and the competent authorities of a data breach where the law requires it.
11. Children
The Service is not intended for anyone under 18. We do not knowingly collect data from children. If you believe that a child has used the Service, contact us and we will delete their data.
12. Changes to this Policy
We may update this Policy when the Service or the law changes. The current version is always available at https://hookni.com/privacy with the date of the latest update. If the changes are significant, we will let you know in the bot.
13. Contact
LENIVIN AI L.L.C-FZ
Meydan Free Zone, Dubai, UAE
License No. 2646817.01
Registered address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E., 121602
E-mail: support@hookni.com